Privacy Policy
Last updated: 07 August 2025
Welcome to BridgeAI (“BridgeAI,” “we,” “our,” or “us”). We value your privacy and are committed to safeguarding your information. This Privacy Policy explains what data we collect, how we use it, and the choices you have regarding your information.
1. Scope
This policy applies to the BridgeAI website, mobile applications, and any related services (collectively, the “Services”). By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We collect information in three primary ways:
Information you provide to us
Account details (e-mail, password, display name)
Contact information you submit via forms or support requests
Content you upload, share, or otherwise make available through the Services
Information we collect automatically
Device identifiers (e.g., IP address, device model, operating system)
Usage data (pages viewed, features used, crash logs, diagnostic data)
Cookies or similar technologies (to remember preferences and improve performance)
Information from third-party sources (if you choose to connect them)
Limited data from third-party integrations in accordance with the relevant provider’s permissions and policies
We do not knowingly collect sensitive personal data unless expressly required for a specific feature and only with your explicit consent.
3. How We Use Your Information
We use the information we collect to:
Provide, operate, and maintain the Services
Personalize or improve functionality and user experience
Respond to your inquiries and provide customer support
Send important administrative or security notices
Conduct research, analytics, and product development
Detect, prevent, and address fraud or misuse
Comply with legal obligations and enforce our terms
4. Legal Bases for Processing (EEA/UK)
If you reside in the European Economic Area or the United Kingdom, we process your personal data under one or more of the following legal bases:
Performance of a contract (providing the Services you request)
Legitimate interests (e.g., improving our Services, securing our platform)
Consent (where required, such as marketing communications)
Legal obligation (complying with applicable law)
5. Sharing & Disclosure
We do not sell your personal information. We may share it only:
With service providers who perform services for us under confidentiality agreements (e.g., hosting, analytics, customer support)
For legal reasons if required to comply with a subpoena, court order, or other legal process, or to protect the rights, property, or safety of BridgeAI, our users, or the public
In connection with a business transfer (if BridgeAI is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction)
With your consent or at your direction
All third parties are bound to protect personal data in line with this Privacy Policy.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, loss, or misuse. No system is 100% secure, but we continuously monitor and improve our protections.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, meet our legal obligations, or enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.
8. International Transfers
Your information may be processed and stored in countries outside your jurisdiction, where data-protection laws may differ. We take appropriate steps (such as standard contractual clauses) to ensure an adequate level of protection.
9. Your Choices & Rights
Subject to local law, you may have the right to:
Access, correct, or delete your personal information
Object to or restrict processing
Withdraw consent at any time (without affecting prior processing)
Receive a copy of your data in a portable format
Lodge a complaint with a supervisory authority
To exercise any of these rights, please contact us using the details below. We may require verification of your identity before responding.
10. Children’s Privacy
BridgeAI is not directed to children under 13 (or applicable age threshold in your jurisdiction). We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can delete the information.
11. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we will revise the “Last updated” date at the top of the policy and, where appropriate, notify you through the Services or by email.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
BridgeAI Privacy Team
Email: aurther@oneeightydegrees.co.uk
By continuing to use BridgeAI, you acknowledge that you have read and understood this Privacy Policy.